A sole proprietor can save an amazing amount of time on admin tasks that are nothing on their own but when added up can represent almost 7 hours’ worth of work per order. One full day.
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A pretty standard admin process takes almost 7 hours. One working day.
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And none of these tasks have anything to do with actually doing what you do well.
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What if, for less than the cost of a coffee a day, you could reduce repetitive data entry, accounting, and marketing tasks to almost nothing.
And what if we can offer you and 100% guarantee that you are absolutely satisfied or your money will be fully refunded. Seriously.
- You get an order. (Congrats!)
- You transfer the information to your Customer Service Database. (5 minutes)
- You print a contract (15 minutes)
- You send an email with the contract (15 minutes)
- You update your Customer Service Database and set up a task as a reminder to follow up (10 minutes)
- You follow up on the contract the next day. (15 minutes)
- You update your Customer Service Database and adjust the reminder to follow up (5 minutes)
- The client emails the contract.
- You update your Customer Service Database and set up a standard task for fulfillment (10 minutes.)
- You email back with a thank you and a reiteration of all customer service lines of communication. (10 minutes)
- You update your Customer Service Database and add a reminder to start the process. (10 minutes)YOU FULFILL THE ORDER WITH YOUR AMAZING PRODUCT OR SERVICE
- The order is complete (congrats) and you generate an invoice (15 minutes)
- You update your Customer Service Database and set up tasks for payment. (10 minutes)
- You send a lovely email, thanking the client, offering side services, attaching the invoice. (15 minutes)
- You update your customer service database and set up tasks for reminders. (10 minutes)
- You follow up on the invoice the next day. (15 minutes)
- You update your Customer Service Database and add a reminder to follow up the next day (10 minutes)
- You follow up the invoice the next day with a telephone call. (20 minutes)
- You update your Customer Service Database and add a reminder to follow up the next day (10 minutes)
- You receive payment via cheque in the mail.
- You process the cheque and update your accounting software. (15 minutes)
- You go to the bank and deposit the cheque. (30 minutes)
- You update your Customer Service Database. (5 minutes)
- You send a lovely email thanking the client for the business and asking them for an online review. (15 minutes)
- You update your Customer Service Database. (5 minutes)
- You send a follow up email 1 week later. (15 minutes)
- You receive the review, answer it. (15 minutes)
- You update your Customer Service Database. (5 minutes)
- You send a client a follow up marketing email a month later (15 minutes)
- You send the client a follow up marketing email six months later (15 minutes)
- You send the client follow up marketing email 1 year later (15 minutes)