Storyteller.
Business Diviner.
Digital Marketing Specialist.
Social Media Manager.

Are You Saving All The Time You Could Be?

A sole proprietor can save an amazing amount of time on admin tasks that are nothing on their own but when added up can represent almost 7 hours’ worth of work per order. One full day.

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A pretty standard admin process takes almost 7 hours. One working day.

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And none of these tasks have anything to do with actually doing what you do well.

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What if, for less than the cost of a coffee a day, you could reduce repetitive data entry, accounting, and marketing tasks to almost nothing.

And what if we can offer you and 100% guarantee that you are absolutely satisfied or your money will be fully refunded. Seriously.



  1. You get an order. (Congrats!)
  2. You transfer the information to your Customer Service Database. (5 minutes)
  3. You print a contract (15 minutes)
  4. You send an email with the contract (15 minutes)
  5. You update your Customer Service Database and set up a task as a reminder to follow up (10 minutes)
  6. You follow up on the contract the next day. (15 minutes)
  7. You update your Customer Service Database and adjust the reminder to follow up (5 minutes)
  8. The client emails the contract.
  9. You update your Customer Service Database and set up a standard task for fulfillment (10 minutes.)
  10. You email back with a thank you and a reiteration of all customer service lines of communication. (10 minutes)
  11. You update your Customer Service Database and add a reminder to start the process. (10 minutes)YOU FULFILL THE ORDER WITH YOUR AMAZING PRODUCT OR SERVICE
  12. The order is complete (congrats) and you generate an invoice (15 minutes)
  13. You update your Customer Service Database and set up tasks for payment. (10 minutes)
  14. You send a lovely email, thanking the client, offering side services, attaching the invoice. (15 minutes)
  15. You update your customer service database and set up tasks for reminders. (10 minutes)
  1. You follow up on the invoice the next day. (15 minutes)
  2. You update your Customer Service Database and add a reminder to follow up the next day (10 minutes)
  3. You follow up the invoice the next day with a telephone call. (20 minutes)
  4. You update your Customer Service Database and add a reminder to follow up the next day (10 minutes)
  5. You receive payment via cheque in the mail.
  6. You process the cheque and update your accounting software. (15 minutes)
  7. You go to the bank and deposit the cheque. (30 minutes)
  8. You update your Customer Service Database. (5 minutes)
  9. You send a lovely email thanking the client for the business and asking them for an online review. (15 minutes)
  10. You update your Customer Service Database. (5 minutes)
  11. You send a follow up email 1 week later. (15 minutes)
  12. You receive the review, answer it. (15 minutes)
  13. You update your Customer Service Database. (5 minutes)
  14. You send a client a follow up marketing email a month later (15 minutes)
  15. You send the client a follow up marketing email six months later (15 minutes)
  16. You send the client follow up marketing email 1 year later (15 minutes)

Thanks for reading! If you want to help me out, go ahead and click on an ad on this page. It makes me an incremental amount of money which will encourage me to continue. 

Jacqui Burke is a storyteller who writes and who also directs theatre. Jacqui has been telling stories for almost all her life (if you count the bedtime stories when her child was wee).

Jacqui is also very geeky and loves the puzzle of SEO. She offers SEO optimization and blogging services.

Contact her here for a free consult.

Think we might be a fit?
Let's find out.

Google Reviews

  • 5 star review  I approached Jacqui to design a campaign website for me as I seek re-election as a Trustee for the TDSB. From our first meeting, I knew I had made the right choice. Jacqui had done her research and came equipped with a variety of suggestions to enhance my campaign both with the website and other aspects of the process. During the design of the website, my campaign team and I suggested changes long after Jacqui had done the initial layout. I delayed the date for going live on several occasions. No problem! She responded to all suggestions positively and made them work, no matter how far-fetched. Her rates were reasonable and very much worth the money spent. I have already linked Jacqui up with another candidate and will continue to recommend Jaybird Social Media in the future. Jerry Chadwick

    thumb Jerry Chadwick
    February 11, 2015
  • 5 star review  Jaybird Social Media is an excellent resource for social media needs. Jacqui is incredibly knowledgeable and skilled and won’t just tell you what needs to be done but demonstrate clearly through her work the benefits of what needs to be done. She walked us through exactly what is important, why a business should do certain things in social media, and the results one can expect from specific actions. When you’re looking to get your business online and make yourself visible, it’s important to pick somebody who you can trust. After all, every business is your own pride and joy, and it’s important to know that your investments into your own business are worthwhile. Working with Jaybird Social Media was a joy and the results show. Thank you!

    thumb Purple Squirrels
    February 11, 2015
  • 5 star review  Jaybird Social Media provided excellent knowledge transfer when I needed some advice with online marketing. Jacqui evaluated the specific needs for my small artisan business and pointed me in the direction I need to be going. I felt like she understood my business and the whys and wherefores of social media and marketing and highly recommend Jaybird’s services.

    thumb Lynn Wyminga
    February 11, 2015
  • 5 star review  Jacqui’s skills as a graphic artist, a web designed and social media expert are solid. I use her for press releases, for social media campaigns, for graphic design and web design and I have nothing but good things to say. I can highly recommend her to you for your part or full time business. And please pay close attention to the need for your site to be mobile friendly, as once Jacqui made the adjustment to my site the number of unique (first time) visitors to those who became serious prospects for my service nearly doubled!

    thumb Eskimo Pete
    February 11, 2019
  • 5 star review  Jacqui and Jaybird Social Media have be awesome to work with and instrumental in the successful orchestration of our social media campaign. They have made a huge difference. I highly recommend them.

    thumb Gregory Neely
    February 11, 2016
  • 5 star review  Music TORONTO has enjoyed working with Jacqui and Jaybird Social Media. Her professionalism and quick turnaround time make it a pleasure to work with her on projects like app development and movie screen ads!

    thumb Heather Lacey
    February 11, 2016
  • 5 star review  Good

    thumb Chas Ellis
    February 11, 2020
  • 5 star review  Whoa! If this is what Jacqui offers in a free one hour consult, I can’t imagine the riches of her paid service. Jacqui shared so much of her knowledge in that small space of time, most of which was applicable and relevant. Thanks so much Jacqui.

    thumb P3 Midwifery
    February 11, 2019

Examples of Work

some social feeds i work on
for others

some recent creative and copy I worked on

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